Enterprise Features - Customer Connect
The Customer Connect program enables your internet customers to access their real-time account information, view outstanding back orders, perform inventory queries, purchase merchandise, and many other functions. This easy to use program allows your customers to connect to a website and create an order which is transferred to your c-Systems server. The server then creates a pick ticket for your personnel to pull and ship the items.
The Customer Connect program is compatible with the ARI PartStream software for easier parts lookup and selection. End users may set up an account and pay for items ordered using the c-Systems to Web X-Charge interface.
This screen example illustrates the customer account detail function. The customer can quickly see the list of outstanding transactions and the current account balance.
The screen examples illustrate the Stock Check function. The customer can easily see if the item is in stock, including their cost, and place an order, all from one screen.