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c-Systems Software Blog

c-Systems Software Announces Launch of New Website

Posted by c-Systems Software

Nov 28, 2016 1:23:22 PM

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c-Systems Software is pleased to announce the launch of our new website!  Along with an intuitive and easy-to-use layout, our website will provide an expanded content library and more information than ever before!  We invite our current customers and potential future customers to visit and give us your feedback!  Thank you for helping us improve and provide a better experience.

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Topics: c-Systems General

c-Systems Software to Attend the 2015 OMEDA Dealer's Convention

Posted by c-Systems Software

Jan 23, 2015 9:12:40 AM

c-Systems Software to Attend the 2015 OMEDA Dealer's Convention

 

c-Systems Software will attend the 2015 OMEDA Dealer's Convention held January 27-28, 2015 in Columbus, Ohio. 

"Held on the two days immediately preceding the POWER SHOW OHIO trade show, the OMEDA Dealers Convention is the Association's premier gathering of dealers and their suppliers in Ohio and Michigan. Each year, top-notch speakers and relevant topics are scheduled to provide information vital to successful dealerships. It also provides ample opportunities for networking with other dealers, suppliers, and service providers." - 2015 OMEDA Dealer's Convention Website

If you plan to attend be sure to visit our booth to learn more about the latest features added to the Infinity Business Management System!

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Topics: c-Systems General, Events

Introducing Flat Rate Times & Warranty Claims Transmission

Posted by c-Systems Software

Oct 17, 2014 10:06:11 AM

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Having a competent business management system that can keep up with the demands of your dealership is essential to its success. Let us show you why our Infinity Business Management Softwarehas become the preferred choice of the industry's most successful dealers.

Recently, c-Systems was very proud to announce the addition of integrated Vendor Flat Rate Tables and Automated Warranty Claims Transmission to our Premier Infinity System. These new features are exclusive to our Infinity Software and not available on any competitive systems. These features have consistently been at the top of dealer requests and over the past few years c-Systems has endeavored to develop the means to provide these much needed functions.

These Infinity features are quite easy to set up and very simple to operate. Integrated Vendor Flat Rate Tables help to make sure your repair order labor times are billed accurately and professionally. Automated Warranty Claims Transmission eliminates many hours of manual processing and provides immediate warranty claims submission to the vendor so your claims are promptly paid.

To watch a brief overview video of these "Time and Money Saving" Infinity features, please click below:

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Topics: c-Systems General, warranty claims, flat rate times

Revisiting Software Features - Customer Mailing Labels

Posted by c-Systems Software

Jul 24, 2014 9:57:00 AM

Infinity allows you to customize and print groups of labels for mass mailings. Labels can be created for a variety of purposes such as:


• Reminder Notices for Past Due Accounts
• Service Specials
• Warranty Expiration Notices
• Targeted Marketing
• Recall Notices

Access customer mailing labels in Accounts Receivable under the Reporting section. There you will have tabs for A/R, Customer Settings, Repair Orders, All, Warranty Expiration, Recall Notice, Postal Code, and MIA (customers who haven’t been in within a certain period of time). Each of these tabs have a variety of options for obtaining customer data.

After making a selection, you have the option of exporting information or printing labels.

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If you would like more information about this or any other feature, please contact our support department at 817-649-3100 or support@csystemssoftware.com.

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Topics: c-Systems General, Infinity News

Introducing Infinity Features for KPM Dealers

Posted by c-Systems Software

Jul 22, 2014 9:44:00 AM

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c-Systems now offers these new features for KPM Exceptional dealers:
  • KPM Electronic Parts Lookup - Now dealers can easily view and check KPM’s inventory to verify parts availability.
  • Electronic Purchase Order Transmission - Transmit PO’s directly to KPM. This feature totally eliminates the need to call, fax or manually key in purchase orders. Additionally, dealers will be able to track the status of their orders from within Infinity.
  • KPM Product Registration - Automated product registration eliminates the need to manually fill out forms. This new feature provides immediate registration acknowledgment and the ability to correct errors.

If you are a KPM dealer and are interested in a live Infinity demo, click the button below to contact a member of our sales team:

Infinity Demo

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Topics: c-Systems General, Infinity News

Preview - Infinity Equipment Rental

Posted by c-Systems Software

Jul 17, 2014 9:24:00 AM

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Shown here is a brief preview of the new Equipment Rental feature for Infinity. This first version will be somewhat basic but will allow dealers to rent equipment, manage their rental fleet, and maintain proper accounting.


Offering equipment rental allows dealers to diversify their business, accommodate existing customers, increase business and stay ahead of the competition.

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Topics: c-Systems General, Infinity News

Meet the c-Systems Team

Posted by c-Systems Software

Jul 16, 2014 10:04:00 AM

James_-_Web_SizeIn today's blog we’d like to introduce you to James Clemons, a member of the c-Systems marketing department. James will be creating new training videos and will eventually offer webinar training. When asked what he likes most about working at c-Systems - “Everyone here is so nice and always willing to help.”

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Topics: c-Systems General

iCount - New Inventory Management App for Infinity

Posted by c-Systems Software

Jul 14, 2014 9:23:51 AM

Coming soon
Mobile Applications for Infinity

iCount inventory management is the first in a series of new mobile applications for Infinity. This new app will allow the user to easily update Inventory Count Lists from a capable smart phone or tablet. This app is currently in beta test and will soon be ready for general release.

A full suite of mobile applications are already in development, i.e. repair order input, product availability, and sales analysis. Best of all, Infinity’s mobile apps will work on both Apple and Android devices!

 

                 iCount  Samsung  Tablet-01

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Topics: c-Systems General, Infinity News

Time Management – Time Distribution

Posted by c-Systems Software

Jun 27, 2014 8:35:47 AM

Today I will be covering the third and final installment of the c-Systems Time Management blog series.  The feature:  Time Distribution.  This feature, along with Shop Scheduling and Mechanic’s Schedule, comprise the Time Management feature found in the Infinity business management system.

First, let us review last week’s blog topic:  the Mechanic’s Schedule.  This feature works as a time clock for each of your mechanics and records when they clock in and out of each of their assigned shop jobs.  These recorded starting and ending times are now seen as time cards that can then be “distributed” to the repair orders.

This is where the Time Distribution feature comes in, it is the final step in the “Time Management Process.”  In Time Distribution you can review all of the repair orders that were completed in the Mechanic’s Schedule feature, as well as their corresponding time cards.  Ultimately, you will assign these time cards with their related labor charges to action items on the completed repair orders.  This will indicate the Actual Time that was needed to complete the shop jobs and will allow you to bill out your invoices.

First, to go to the Time Distribution feature in Infinity, click on Repair Orders > Time Management > Time Distribution in the main menu.  Along the left hand side of the screen you will find a list of open Invoices.  It is here that the light bulb colors used in the two previous features come back into play.  Each invoice will have either a green, yellow, or red light bulb next to it.  Below, you will find a table showing you what each colored light bulb means for each section of the Time Distribution screen:

 Time_Distribution_Blog

Choose a repair order from the list provided on the left hand side of the screen by clicking on it with your cursor.  This will display the open repair order in the Invoice Detail section of the screen and show any related time cards in the Time Cards section below it.  If you have the Automatic Update to Repair Order option setup in System Configuration, you will see three buttons at the bottom of the screen labeled:  Try, Apply, and Cancel.  You will also see a Proposed column in the Labor line of the repair order as well.  Otherwise, you will not see these buttons or column and you have to apply a Labor line, as well as the time cards, manually to the action items in the open repair order.

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To preview Actual Time on the repair order before you post it to the Labor line, click on the Try button.  The total time from your time card(s) will appear in the Proposed column for review before finalizing it to the action item.  If the Proposed Time is correct and you want to finalize it to the action item, click the Apply button.  To clear the Proposed Time for any reason, click on the Cancel button.

Finally there are four buttons that can be found in the bottom right hand corner of the screen labeled:  Refresh, Labor, Reset, and Close.  The Refresh button refreshes the screen to see any changes that were made but aren’t showing up.  The Labor button allows you to add labor charges to an action item on an open repair order.  The Reset button clears all errors or changes made off of the screen and the Close button closes the Time Distribution section of Infinity.

 

 

 

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Topics: c-Systems General, dealership management

c-Systems Adds Vendors to Infinity's Warranty Claims Transmission

Posted by Stephanie Moyes

Jun 20, 2014 9:36:15 AM

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C-SYSTEMS ANNOUNCES AUTOMATED WARRANTY CLAIMS TRANSMISSION FOR ECHO, SHINDAIWA, TORO, EXMARK, AND STIHL

Infinity, c-Systems Software’s premier business management system, has added Echo, Shindaiwa, Toro, Exmark, and STIHL to its list of prominent vendors like Ariens and Gravely that now provide automated warranty claims transmission. 

ARLINGTON, Texas (June 18, 2014) – c-Systems Software, Inc., is proud to announce the addition of Echo, Shindaiwa, Toro, Exmark, and STIHL to its list of vendors with the ability to send automated warranty claims transmission from within its Infinity business management system. This latest addition will be available with Infinity 6.0 due to be released in the next few weeks.

Dealers spend a considerable amount of time and effort manually filling out and submitting warranty claims. This added expense creates an unnecessary burden on the dealer. Because of this, the need for an automated warranty claims submission process has become a top priority for c-Systems.

Automated Warranty Claims Transmission provides the ability to submit warranty claims electronically. With this new process, the dealer requires little intervention to submit the claim to the vendor. Infinity captures the warranty claim data from within the repair order, including all parts, labor, and appropriate remarks as determined by the vendor and immediately transmits the data electronically to the vendor.  

The addition of these vendors to our Automated Warranty Claims Transmission feature supplements our extensive list of electronic integrations contained within c-Systems’ business management systems.

c-Systems Software, Inc., is the leading provider of business management systems for the Outdoor Power Equipment, Agricultural and Powersports industries since 1983. Our mission is to provide solutions that increase efficiency, deliver more value, and enable our customers to become more profitable.

For more information about c-Systems Software, please visit our website at www.csystemssoftware.com.

 

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Topics: c-Systems General, warranty claims, Infinity News

About c-Systems Software

c-Systems' business management packages feature programs to handle every aspect of your operation, including:

  • Point of Sale/Order Entry
  • Accounts Receivable
  • Inventory Control
  • Purchasing
  • Shop Management
  • Warranty Tracking
  • Easy User Interface

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What our customer's have to say about us:

"I like how Infinity fits our business and I feel that it was designed for what we do in our business, which is OPE.  I also liked that it was full of features and had in-house employee training as well.  Your system was designed with OPE in mind and wasn’t just a simple, generic solution for our company."

Phelp’s Outdoor Power Equipment, Fritz Holzer – General Manager


“If another dealer were to ask me about business management systems, I would absolutely recommend c-Systems.  I’d tell them, ‘Buy it.  It’s money well spent.’  Actually we’ve already promoted c-Systems and helped someone buy your system.”

Burleson Outdoor Power Equipment, Wayne Shamblin – Owner


"Ten years ago, my accountant unexpectedly passed away on Memorial Day weekend.  He was a main user of the system at our business and I felt lost without him.  But for two weeks straight after the incident, I received outstanding help from your support.  They helped me complete all of my daily tasks and answered any questions I had.  I felt that they were very understanding and patient, as well as knowledgeable and nice. c-Systems support is Bar-None the best support I’ve seen."

Chad Little Outdoor Power Equipment, Bruce Weeks


"Not having a separate accounting software and business system has helped a lot and made it easier to manage my business.  Having my system all in one place has helped with entry errors, managing my wholegoods, and overall has made my life a lot easier.

The Automated Warranty Claims feature saves a lot of time and keeps us from having to enter the information twice.  Learning about new lines coming out for this feature is great to hear and makes me excited!

I love the Product Registrations feature."

Bossier Power Equipment, Charlie Williamson – Owner 


"I did research before I started looking for a new business system partner, and saw that most of the best dealers in the country, were using c-Systems Infinity.  After talking to a lot of them, I knew that for me to grow my business to another level, I would need a system and partner like c-Systems."

Clay’s Power Equipment, Jerry Clay – Owner

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